I Swear, It’s All Business — Ethics of Cursing At Work

I Swear, It’s All Business – Ethics of Cursing At Work

Swearing at work has become a hot topic lately. After all, the power of words can be sig­nif­i­cant, but they’re just words, right? But what about the unin­tended con­se­quences of accepting coarse language as a norm — both for the office, and our vocab­u­lary entirely? Like racial epithets, it’s not really the words them­selves that are the problem; it’s what’s asso­ci­ated with them, the context, who’s listening, and the habits we’re forming. Some may think of the F-word as just a word, but some of our customers may have a different feeling about it, and with more people address­ing the extreme neg­a­tiv­ity and over-done snark in our modern day, what impact does regular swearing have on our environment?

The Imprac­ti­cal­ity of Foul Language

It seems most oppo­si­tion to foul language is from a moral­is­tic approach, but what about the practical side of being well-spoken? With many accepting swear words and their dorky sub­sti­tutes (“what the heck?” “WTF”) as common lingo, many in our society — including some business prospects — still find common vulgarity foreign and offensive, or just unpro­fes­sional. While some esteemed friends of mine are pushing for the devaluing of the F-word for greater expres­sion, many affluent busi­nesses are starting to address the heavy pro­lif­er­a­tion of cursing in the workplace and its affect on their diverse employee base and customers.

Yeah, But Swearing FEELS Good

Sure, in some speaking engage­ments and literary works, occa­sional swearing can spice up the flow, but in most cases, what are we REALLY gaining from swearing? Think about it — you’re at work, and a coworker has a software glitch and yells out, “What the f***?!” How did the employee, you, or anyone else gain from this? Further, what about that prospec­tive client who just walked by with the CEO, unbe­knownst to the swearing employee? This is not only an issue of language, but of self-control and awareness. People don’t need to hear outbursts, nor does the language need to be crass, and this is a great common example of swearing’s use­less­ness. A post from Robby Slaughter recently addressed cursing in the workplace, and his emphasis was on reducing workplace stress to keep employees from cursing. While I agree workplace stress should be minimized, someone who doesn’t regularly curse won’t likely use inap­pro­pri­ate language when stressed. It’s not a part of who they are. It would be one thing if there was something to gain from either coarse language or outbursts, but there really isn’t. There are better ways to handle stress. Further, Robby ref­er­ences an article that claims swearing may be good for you. Again, if swearing or outbursts aren’t akin to how one reacts to stress, it won’t likely be ben­e­fi­cial or natural.

Clean Up That F****** Grammar

For us grammar geeks who like ridding ourselves of super­flu­ous words, see the following line:

Get the f*** out of here! That game was f****** awesome!”

Better: “Get out of here! That game was awesome!”

Best: “That game was awesome!”

So much cleaner, gram­mat­i­cally, and you could say it to your kid, your grand­mother, your buddies, or in a good convo with a prospec­tive client, and no one would ever notice the missing f-bombs. This isn’t about being prudish, but about a pragmatic and sim­plis­tic approach — a mindful way of speaking, and an easier way to do things.

The Slip and Slide of Speaking Poorly

A slip of the tongue can be hilarious with the right people, but it can be dis­as­trous in the wrong context. We know we don’t want to curse around kids, the elderly, business prospects, or those who find it generally offensive, so why make it part of our culture? To be cool or accepted? We are creatures of habit, and since we project different personas with different people, why further com­pli­cate things with “clean” and “dirty” sides? We talk about being real and trans­par­ent. Cleaning up our speech makes us more “real” to everyone. Some believe it to be lib­er­at­ing to dispel the power of foul language. I feel there’s more lib­er­a­tion in not having to watch our mouths around so many. When bad habits are cast aside, we have less to worry about.

As we work to improve our speaking and writing skills — cleaning up the language is a great addition. I ask — is there ANY value to regular cursing and bad habit-forming? I’ve known a few people to give it up… they don’t miss it.

About Josh Humble

Josh Humble is an interaction designer and photographer with TKO Graphix, and he has a passion for all things UX, HTML, CSS, UI design, and HDR photography. He's a grammar nut and blogger, and he loves helping businesses reach their audience through effective marketing strategy. Find him on Twitter, Google Plus, and LinkedIn.
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  • rob­byslaugh­ter

    Thanks for the reference and the thoughts!

    • http://joshhumble.com/ Josh Humble

      And thank you, Robby, for your always insight­ful views!

  • JR Renken­berger

    In my expe­ri­ence, cursing has never made a person seem more intel­li­gent or capable. We’re human, so emotional outburst will happen from time to time. While I feel that cursing should be dis­cour­aged in any pro­fes­sional setting, I can’t imagine having a “zero tolerance” policy.

    I appre­ci­ate this article, and the ref­er­enced Robby Slaughter post as well. Nice job, sirs.

    • http://joshhumble.com/ Josh Humble

      Thanks for your thoughts, JR! Zero tolerance might depend on the envi­ron­ment, customer base, and, perhaps, certain words, but I’m hoping to address our personal thoughts on what we feel accept­able. That’s the best way to resolve it. We know we can’t use racial slurs at work, and while they have a much greater impact on most than the F-word, it’s still a sen­si­tiv­ity issue. While in common usage now, we shouldn’t forget, the F-word has crude origins, and many still take that seriously.

      You’re def­i­nitely right — people do make mistakes, and I’ve made mine. While I’m not a potty mouth, I mess up sometimes, like anyone, and these are just thoughts I’ve developed while observing the big push for the F-word val­i­da­tion. I’ve ques­tioned the hype, and wondered why we really need to make it offi­cially ok, when in MOST contexts (there can be excep­tions), there’s nothing to gain by it, and perhaps, a lot of unin­tended consequences.

  • http://www.facebook.com/robert.kolpien Rob Kolpien

    Great article!  As a father of two young children, they are coming of age and hearing vulgar language in their world.  Our approach has always been to tell them that it shows laziness and a lack of intel­li­gence to use those kinds of words, and that they should always try to think of different, more intel­li­gent words to express their feelings.

    I imagine it is the same in the work place.

    • http://joshhumble.com/ Josh Humble

      Thanks, Rob! Although my post addresses more of our workplace conduct, I’m speaking more about our habits, as they are the core of it. I don’t rule out the occa­sional use for certain contexts, nor do I look down upon people who feel dif­fer­ently. I’m just hoping we can all examine the unin­tended con­se­quences of making foul language a thought­less reaction, or part of our regular speech; it avoids a lot of issues. Also, with so many great resources advising us on how to write and speak better, why not address foul language, as well?

      Having children, espe­cially, causes us to look at this dif­fer­ently. A healthier culture allows for healthier children.

  • amrecker

    I think you have to know your audience and what kind of rapport you have with them. While I agree that cussing can be wildly inap­pro­pri­ate in the workplace, it’s not the most awful thing in the world within the right context. I have a great rela­tion­ship with one of our board members and we have a friendly fundrais­ing com­pe­ti­tion going on– we often say “You are going down. I am going to kick your ass.” It’s all in fun. It’s the way we com­mu­ni­cate. It suggests a famil­iar­ity that allows us to work together better.

    I am not a fan of sweeping gen­er­al­iza­tions or black and white rules when it comes to rela­tion­ships– even in the workplace. Just know your audience. 

    • http://joshhumble.com/ Josh Humble

      Thank you for your comment, Amber. I agree we need to be aware of whom we’re speaking with. You can’t get away with being clean in a few scenarios where blending is a must. I would also contend, however, that kind of blending is not necessary for most. My big concern is making it a mindless habit, or speaking without thought. Who we are by habit is what’s reflected in our work life. A great example of this is when we’re in public, and someone is mind­lessly popping off pro­fan­i­ties in front of kids, elderly, and whoever else. If you were to look at them funny, they would likely tell you to f*** off. It’s too common and ridiculous. 

      I know a military man who’s no stranger to the roughest language; it’s what you do in some scenarios. But being a teacher of mine, if someone under his tutelage was caught swearing while training in front of guests, they were going to pay for it. It was about being a gentleman, and knowing we don’t always know who’s around. My general solution is to not make it habit. 

      Of course, I’m not totally clean — most people aren’t, but these are just real­iza­tions I’ve made over time, espe­cially with the push by some to make it common speak. I’m only sug­gest­ing we look at it dif­fer­ently. Question everything.